Client Account Manager

Job Type: Full Time
Job Location: Remote Opportunity

We’re looking for an experienced and motivated Client Account Manager to join our dynamic team. As a Client Account Manager, you’ll play a crucial role in fostering enduring client relationships while meticulously managing diverse projects, ensuring seamless delivery that aligns with client needs, deadlines, and technical requirements.


  • Build and nurture strong, lasting relationships with agency partners, acting as their primary strategic partner in digital marketing
  • Understand agency needs and requirements through active listening and strategic questioning
  • Provide customized pricing quotes and manage projects from start to finish, ensuring timely delivery within budget and quality standards
  • Serve as the main point of contact for agency partners, managing expectations, and ensuring clear, effective communication throughout project lifecycles
  • Identify new opportunities within existing accounts and present valuable services to drive agency growth
  • Work closely with creative and development teams to ensure agency needs are resolved promptly and accurately
  • Define project scope, provide technical and functional direction, and monitor project progress to ensure objectives are met
  • Conduct weekly status meetings with clients, proactively identifying issues and coordinating resources to find effective solutions
  • Prepare and present project proposals, cost estimates, and schedules to management and clients

Desired Skills:

  • Minimum of 5 years of experience as an Account Manager, Delivery Manager, or Project Manager, preferably within a digital marketing, creative, or web development agency
  • Exceptional relationship-building skills, with a track record of developing strong client partnerships
  • Strong understanding of digital marketing strategies and principles
  • Excellent communication, negotiation, and presentation skills
  • Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives
  • Proficiency in project management tools and software

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